- Written by DILG Zambales
- Category: NEWS AND EVENTS
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DILG Zambales headed by Provincial Director Armi V. Bactad, CESO V spearheaded an orientation regarding the implementation of the Citizen Satisfaction Index System (CSIS) to Dr. Roy Villalobos, the newly installed University President of President Ramon Magsaysay State University (PRMSU) on February 10, 2021 at the Conference Hall of the Office of the University President, PRMSU, Iba, Zambales.
The CSIS is a mechanism pioneered by the DILG to generate relevant citizens’ feedback on the local governments’ service delivery performance. It was developed to serve as a tool for drawing applicable information for evaluating citizen satisfaction in the different services provided by the local government units (LGUs), in partnership with local resource institutions (LRIs).