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In line with the government’s endeavor to aggressively scale up interventions towards a kind of governance that values transparency, accountability, participation and performance, the DILG has developed an assessment tool called Citizen Satisfaction Index System (CSIS).
After the 2013 implementation of the CSIS in Region III, the department deemed it necessary to formally communicate the results of the survey conducted to the six (6) pilot Cities namely: Mabalacat, Cabanatuan, Tarlac, San Fernando, Olongapo and Balanga. The CSIS Utilization Conference was conducted in coordination with the partner Local Resource Institutes (LRI) on July 3, 8, 14, 17, 25 and August 4, 2014.
Attended by a total of 369 participants composed of the LGU Officials, Department Heads, CSO Representatives and other guests and stakeholders, the utilization conference became a venue for the LGU to address the areas for improvement through the Citizen Priority Action Planning.
DILG-3 Assistant Regional Director and concurrent Provincial Director Abraham A. Pascua clarified that what was measured is not the performance of the departments but the perception of the respondents. He further added that based on observation, there is a need to revisit the tool. Localizing the tool will generate a more accurate result.
Capability Development Division Chief Martin Porres B. Moral, thanked the Local Resource Institutes for accepting the challenge in the implementation of the Citizen Satisfaction Index System (CSIS). He emphasized that the purpose of the study is to gauge the perception of the respondents on the programs being implemented by the local government on the delivery of basic services.
DILG Pampanga and Tarlac Provincial Directors Myrvi Fabia and Araceli San Jose shared their respective messages and expressed their hope that through CSIS people will further appreciate good governance.
The activities were graced by Mayors of Mabalacat City Mariano “Boking” Morales, Tarlac City Ace Manalang, City of San Fernando Edwin D. Santiago, Olongapo City Rollen Paulino and City of Balanga Jose Enrique Garcia who also delivered their messages.
All Local Chief Executives, Department Heads, CSO representatives and other stakeholders showed their commitment in addressing the areas for improvement through the signing of the Pledge of Commitment.
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The Department of the Interior and Local Government in Region III has consistently been advocating the implementation of a 100% Smoke-Free Environment and protection of the bureaucracy against tobacco industry interference. Another orientation among DILG Regional and Field personnel was conducted on August 20, 2014 while the same activity in the provinces of Bulacan and Pampanga was conducted on July 30 and July 31, 2014, respectively.
Finance and Administrative Chief Anita Adriano in her message encouraged the personnel to help cause the widest dissemination of this government advocacy and ensure strict compliance for health reasons. Recent studies show that both smoker and passive smoker are prone to lung cancer, heart attack, asthma attack and other acute respiratory diseases.
The orientation is in support to Joint Memorandum Circular No. 2010-01 regarding Protection of the Bureaucracy Against Tobacco Industry Interference issued by the Department of Health and Civil Service Commission.
The remaining DILG provincial and city offices in the region will also be given orientation on Smoke-free environment.
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With Governor Aurelio Umali recently appointed as chairperson by Sec. Mar Roxas with the President’s approval, the organizational meeting of the Regional Peace and Order Council (RPOC) was held. This milestone was relished as numerous issues were aptly discussed and addressed by the council last August 14, 2014 in Widus Hotel, Clarkfield, Angeles City, Pampanga.
Among the presenters conveying the peace and order situation for Central Luzon were Major General Glorioso Miranda of the Armed Forces of the Philippines (AFP), PCSUPT Adriano Enong Jr. of the Philippine National Police (PNP), Director Jeoffrey Tacio of the Philippine Drug Enforcement Agency (PDEA), and Peace Officer IV Maggs Barrios of the Office of the Presidential Adviser on the Peace Process (OPAPP).
Significant issues tackled in the discussion were insurgency problems, cargo hi-jacking, motorcycle-related crimes, and dangerous drug concerns in the region among others. With the firm direction of Chairman Umali, the council put forward a number of important and specific propositions to counter such crimes.
Moreover, Governor Lilia Pineda of Pampanga raised a proposal advocating the construction of an empirical Peace and Order Council headquarters to further the organization’s cause and raise the economic benefits of having a peaceful region in the process.
On the latter part of the day, the awarding for the Lupong Tagapamayapa Incentives Awards was spearheaded by DILG led by Region III Director Florida Dijan.
Brgy. Sto. Niño, San Felipe, Zambales and Brgy. Kitang II/Luz, Limay Bataan were announced winners in the 4th-6th Class Municipalities and 1st-3rd Class Municipalities categories respectively. On the other hand, Brgy. Cataning, City of Balanga, Bataan, and Brgy. Kalaklan, Olongapo City bagged the awards for the Component Cities and Highly Urbanized Cities categories, respectively. All LTIA regional winners received plaque and a cash prize of P50,000.00 each.