Through its successful development of Quality Management System and ISO certification, the City of San Fernando received an award as 2017 Most Successful LGU in the Institutionalization of BPLS Reform in Region 3. This was held during the 12th Recognition of Outstanding Central Luzon LGUs Implementing the Streamlining Program in the Issuance of Mayor's Permit held on June 29, 2018 at the Diwa ng Tarlak Convention Center, Tarlac City.
The award was conferred by the Central Luzon Growth Corridor Foundation Incorporated (CLGCFI), in partnership with the Department of Trade and Industry, Department of Interior and Local Government, and Department of Information and Communications Technology.
In her opening remarks, Tarlac City Governor and CLGCFI President Susan Yap said the awarding seeks to recognize and acknowledge deserving Local Government Units (LGU) in Region 3 which have excellent implementation in the issuance of mayor's permit that ease the doing of business in their respective LGUs.
In an interview, Mayor Edwin 'EdSa' Santiago expressed his gratitude to the CLGCFI for recognizing the city's efforts and commitment in providing quality public service.
"Isa lamang itong pagpapatunay kung paano natin binibigyan ng halaga ang 'customer satisfaction' dito sa Syudad San Fernando, kaya naman binabati ko ang ating Business License and Permit Division sa kanilang matagumpay na pagtataguyod ng mabilis at episyenteng pagproseso ng mga business permits," Santiago said.
Santiago furthered that this award serves as an inspiration to do better, in order to enhance and improve the business transactions in the city.
"Syempre mas lalo pa nating pagbubutihin ang pagbibigay ng dekalidad na serbisyo sa mga Fernandino para sa ikauunlad at ikalalago ng ekonomiya dito sa Syudad San Fernando,"Santiago added.
Meanwhile, the city also received plaques of recognition from the Cities and Municipalities Competitiveness Index for being the 4th Overall Competitiveness city in the Region 3. The city was ranked 2nd for Economic Dynamism, 6th for Resiliency, and 10th for Infrastructure.